Shipping Policy
At Creative Hackers, we aim to deliver your customized products quickly and safely. Please review the following shipping policy details before placing your order.
Processing Time
All customized orders take approximately 5–7 business days to process. This includes design, printing, and packaging. Standard (non-custom) products are processed within 2–3 business days.
Shipping Time
- Domestic Orders: 3–7 business days after dispatch
- International Orders: 7–15 business days after dispatch
Shipping Charges
Shipping charges are calculated at checkout based on product weight, delivery location, and selected shipping method. Free shipping may apply to qualifying orders above a certain amount.
Tracking Information
Once shipped, a tracking number will be emailed to you. Tracking details may take 24–48 hours to update after dispatch.
Incorrect Address
Please double-check your delivery address when placing the order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
Delays
While we strive to meet all delivery timelines, delays may occur due to external factors like courier issues, weather, or customs clearance (for international orders).
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at support@creativehackers.net with your order number and issue details. We'll do our best to resolve the problem quickly.
Contact
If you have any questions about shipping, feel free to email us at support@creativehackers.net.